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Swedish Wellness Services Issaquah

This Hospital'due south Course

Grade a

Fall 2021

Acquire how to employ the Leapfrog Hospital Safe Grade

  • Infections
  • Problems with Surgery
  • Condom Problems
  • Practices to Prevent Errors
  • Doctors, Nurses & Hospital Staff

Click Each Measure to Learn More than

Hospital Performs Below Average Above Average

This Infirmary's Score:

Non Available

Best Hospital'south Score:

0.000

Boilerplate Hospital'south Score:

0.84

Worst Infirmary's Score:

3.055

MRSA infection

Staph leaner are mutual in hospitals, just Methicillin-resistant Staphylococcus aureus (MRSA) is a blazon of staph leaner that is resistant to (cannot be killed by) many antibiotics. MRSA tin be found in bed linens or medical equipment and tin be spread if providers practice not properly wash their hands between patients. MRSA tin cause life-threatening bloodstream infections, pneumonia and surgical site infections.

This number represents a comparison of the number of infections that actually happened at this hospital to the number of infections expected for this infirmary, given the number of patients they intendance for on a daily basis and how widespread MRSA infection is in their local community. A number lower than one ways fewer infections than expected; a number more than ane means more infections than expected. For details on sources, click hither.

* The standardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic.

What safer hospitals practise:

Doctors and nurses should clean their hands afterward caring for every patient. Hospital rooms and medical equipment should exist thoroughly cleaned ofttimes. Safer hospitals will too go along MRSA patients divide from other patients and require providers and visitors to habiliment gloves and gowns around these patients.

This Infirmary's Score:

0.340

Best Hospital'southward Score:

0.000

Boilerplate Hospital's Score:

0.54

Worst Hospital'due south Score:

one.949

C. unequal infection

Clostridium difficile (C. diff) is a bacterium that tin can cause diarrhea, abdominal hurting, loss of appetite, and fever. About C. diff cases occur in patients taking or having recently taken antibiotics, and fully killing the bacteria in an infected patient tin can be very difficult. C. diff tin spread via contaminated equipment or by providers who fail to properly wash their easily between patients.

This number represents a comparing of the number of infections that actually happened at this infirmary to the number of infections expected for this hospital, given the number of patients they care for on a daily footing and how widespread C. diff infection is in their local community. A number lower than one ways fewer infections than expected; a number more than than one ways more infections than expected. For details on sources, click here.

* The standardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic.

What safer hospitals do:

Doctors and nurses should clean their hands after caring for every patient. Infirmary rooms and medical equipment should be thoroughly cleaned oft. Safer hospitals will also keep C. diff patients separate from other patients, and crave providers and visitors to clothing gloves and gowns effectually these patients.

This Hospital'south Score:

1.144

Best Hospital's Score:

0.000

Average Hospital's Score:

0.81

Worst Hospital's Score:

three.420

Infection in the blood

If a patient is in the infirmary, he or she may be given a fundamental line (a tube inserted into the body to deliver medication and other treatments). Patients with a central line are at high hazard for developing a dangerous infection in the blood. These serious infections can lead to other complications, increment recovery fourth dimension, and can frequently lead to death.

This number represents a comparing of the number of central line-associated infections in the blood that actually happened at this hospital to the number of infections expected for this infirmary, given the number of central lines used and other factors like facility blazon and size. A number lower than i means fewer infections than expected; a number more than one means more than infections than expected. For details on sources, click here.

* The standardized infection ratio (SIR) includes some data nerveless during the COVID-xix pandemic.

What safer hospitals do:

Hospital staff follows special guidelines when inserting cardinal lines, oftentimes including a checklist of steps to follow. They properly maintain a patient'due south central line to prevent infection.

This Hospital's Score:

0.000

Best Infirmary's Score:

0.000

Average Infirmary'due south Score:

0.75

Worst Hospital's Score:

2.644

Infection in the urinary tract

If a patient is in the infirmary, he or she may require a urinary catheter. Patients with catheters are at gamble for developing a dangerous infection in the urinary tract. These serious infections tin can lead to other complications, increase recovery time, and can frequently lead to death.

This number represents a comparison of the number of catheter-associated infections in the urinary tract that actually happened at this infirmary to the number of infections expected for this hospital, given the number of catheters used and other factors like facility type and size. A number lower than 1 ways fewer infections than expected; a number more than than one ways more infections than expected. For details on sources, click hither.

* The standardized infection ratio (SIR) includes some data collected during the COVID-19 pandemic.

What safer hospitals practise:

Hospital staff regularly clean and maintain urinary catheters to preclude infection. They also know when and how to safely remove a catheter.

This Hospital's Score:

one.422

All-time Hospital's Score:

0.000

Average Infirmary'due south Score:

0.80

Worst Hospital's Score:

ii.887

Surgical site infection after colon surgery

This infection happens subsequently surgery in the part of the colon where the surgery took identify. These infections can be very serious, and may spread throughout the body. A patient with this blazon of infection often faces a long recovery in the ICU. Some people even die from the infection.

This number represents a comparison of the number of infections later colon surgery that actually happened at this hospital to the number of infections expected for this hospital, given the types of patients they care for and other factors like a patient'south age and type of surgery. A number lower than one means fewer infections than expected; a number more than than one means more infections than expected. For details on sources, click here.

* The standardized infection ratio (SIR) includes some data nerveless during the COVID-19 pandemic.

What safer hospitals practise:

The infirmary team uses appropriate antibiotics earlier surgery, cleans the skin with a special soap that kills germs, and closely watches patients during and afterward major colon surgeries.

This Hospital's Score:

4.lxx

Best Infirmary's Score:

2.31

Boilerplate Hospital's Score:

4.96

Worst Infirmary's Score:

9.73

Sepsis infection after surgery

Sepsis is your body's extreme reaction to an infection. All types of surgeries tin put a patient at risk of infection that can pb to sepsis. This could be infection where the skin was cut, or an infection that develops after the surgery, like pneumonia. Sepsis requires immediate handling or the patient may feel lifelong complications including organ failure. Some patients may die if sepsis is non treated quickly.

This number represents the number of surgical patients that experienced a sepsis infection for every 1,000 people who had surgery. For details on sources, click here.

What safer hospitals do:

Hospital staff closely monitor patients for signs of sepsis following surgical procedures, including a high heart rate, low blood pressure, fatigue, confusion, and severe pain.

This Hospital's Score:

0.000

All-time Hospital'due south Score:

0.000

Average Hospital's Score:

0.02

Worst Infirmary'due south Score:

0.359

Dangerous object left in patient's torso

A surgeon tin can accidentally leave an object inside a patient's trunk during surgery. Well-nigh times the object is a surgical sponge, which can quickly get infected. This problem doesn't happen oftentimes, but if it does happen it can be extremely unsafe. Many patients become severely ill, disabled, or even die.

This number represents the number of times dangerous objects were left within patients for every 1,000 people discharged. For details on sources, click here.

What safer hospitals do:

The hospital team follows a strict process to count sponges and tools in the operating room. The hospital may utilize an electronic scanning system where each object is scanned before and after surgery to ensure they haven't left any objects inside the patient.

This Hospital'south Score:

0.84

Best Hospital's Score:

0.57

Boilerplate Hospital's Score:

0.86

Worst Hospital'due south Score:

1.54

Surgical wound splits open

Later a major surgery on the tum or belly area, the healthcare team must be careful to make certain that the surgical stitches don't break open. This could leave the wound exposed. A surgical wound splitting open up is very painful and puts the patient at risk for infection.

This number represents the number of times surgical wounds in the stomach or abdomen area split open for every i,000 people who had surgery on their abdomen. For details on sources, click here.

What safer hospitals do:

Doctors and nurses monitor surgical wounds to make sure they are healing and that the stitches are still in place. The staff also counsels patients on avoiding heavy lifting or intense concrete activeness after surgery.

This Hospital's Score:

Not Available

Best Hospital's Score:

95.65

Average Hospital'south Score:

159.67

Worst Infirmary's Score:

206.08

Death from treatable serious complications

Sometimes after surgery, patients can develop serious complications while they are in the hospital. They might catch pneumonia, have a heart attack, or lose office in their kidneys or liver. These problems are serious but can be treated by a good hospital team. If the infirmary doesn't manage the patient's complications correctly, the patient could die.

This number represents the number of surgical patients that died for every one,000 people who had a serious treatable complication afterward surgery. For details on sources, click here.

What safer hospitals exercise:

The staff communicates well to quickly identify if there is a serious complication afterwards surgery. They are ready to have activity with an aggressive programme using patient safety guidelines.

This Hospital's Score:

2.34

Best Hospital's Score:

1.26

Average Infirmary'southward Score:

2.54

Worst Hospital's Score:

five.58

Blood Leakage

If blood vessels become injured during surgery, they may leak backlog blood within the body. In some cases, the blood leak will dodder up or clot. In other cases, the claret leak is active and ongoing. Both claret clots and internal bleeding tin can cause significant damage to the body'southward organs, potentially leading to organ failure or even death.

This number represents the estimated number of times patients experienced blood leakage during a process for every 1,000 people who had surgery. For details on sources, click hither.

What safer hospitals do:

Before finishing a surgical procedure, surgeons and hospital staff should advisedly examine the patient's body crenel for potential blood leaks. Surgical sites should exist sewn or fused shut completely earlier the torso is closed.

This Hospital's Score:

ane.37

Best Hospital'south Score:

0.58

Average Hospital's Score:

one.42

Worst Infirmary's Score:

3.45

Kidney injury after surgery

Afterwards major surgery, particularly heart surgery, some patients may experience kidney failure. In serious cases, kidney failure tin can lead to the need for dialysis, an artificial way of replacing the kidneys' part. In the most extreme cases, a patient may need a kidney transplant or hazard decease. Patients who are older or have other pre-existing health issues are at a greater take a chance of experiencing kidney failure.

This number represents the estimated number of times patients experienced kidney failure for every ane,000 people who had surgery. For details on sources, click here.

What safer hospitals exercise:

Hospital staff should regularly test a patient's blood for changes in levels of chemicals and hormones. They should also monitor urine output. Close monitoring tin allow a patient to be treated for kidney failure speedily shortly-term and irreversible damage is done.

This Hospital's Score:

4.72

All-time Hospital'south Score:

1.66

Boilerplate Hospital's Score:

5.18

Worst Hospital'south Score:

17.09

Serious breathing trouble

After surgery some patients can develop a serious breathing problem. Their lungs either cannot have in enough oxygen or cannot get rid of carbon dioxide. Without immediate care, the patient tin can lose consciousness, fall into a coma, or even die.

This number represents the number of times patients experienced serious breathing problems for every 1,000 people who had surgery. For details on sources, click hither.

What safer hospitals do:

Doctors and nurses scout carefully for symptoms like shortness of breath and so they can forbid serious breathing bug.

This Infirmary's Score:

1.03

Best Hospital'due south Score:

0.37

Average Hospital's Score:

1.21

Worst Hospital'south Score:

3.97

Accidental cuts and tears

For procedures of the abdomen and pelvis, in that location is a chance that the patient will suffer an accidental cut or tear of their skin or other tissue. This trouble can happen during surgery or a procedure where doctors use a tube to expect into a patient's trunk.

This number represents the number of times patients experienced adventitious cuts and tears in the abdominal or pelvic region during a procedure for every i,000 people discharged. For details on sources, click here.

What safer hospitals do:

Hospital staff is conscientious when using scalpels, knives, and other surgical tools so that they don't accidentally cutting or tear the patient's skin and tissues.

This Infirmary'south Score:

0.93

Best Infirmary's Score:

0.60

Average Hospital'south Score:

1.00

Worst Infirmary'due south Score:

iii.35

Harmful Events

Patients tin experience complications and potentially harmful events following a surgery, a procedure, or childbirth. When all of these errors are examined together, information technology gives a better picture of a infirmary's ability to keep its patients safe.

This number represents the number of times patients experienced unsafe safe-related agin events for every ane,000 people discharged. For details on sources, click here.

What safer hospitals do:

These potentially avoidable condom events represent opportunities for improving patient care. Staff should document when errors happen, talk over how the fault occurred, and develop a plan to prevent hereafter errors.

This Hospital'due south Score:

0.57

Best Hospital's Score:

0.04

Average Hospital's Score:

0.58

Worst Hospital'due south Score:

8.fourscore

Dangerous bed sores

A bed sore is a sore or wound on the pare that forms when a patient lays or sits in one position for too long without being moved. Advanced bedsores (besides known as stage 3 or 4 pressure ulcers) tin can go large and very deep. They tin reach a muscle or os and cause severe pain and serious infection. This tin can atomic number 82 to longer hospital stays, amputation, or even death.

This number represents the number of times patients experienced dangerous bed sores for every 1,000 people discharged. For details on sources, click here.

What safer hospitals practise:

When working with a patient who cannot move much on their ain, hospital staff moves the patient regularly and checks for bed sores. They too use cushioning to protect bony areas and immediately have steps to treat existing sores.

This Hospital's Score:

0.266

Best Hospital's Score:

0.000

Average Hospital'southward Score:

0.42

Worst Hospital's Score:

1.778

Patient falls and injuries

One common problem that patients face up in the hospital is a serious injury or death resulting from a autumn or other kind of trauma. Falls tin can happen when patients who really tin can't walk on their ain try getting out of bed, oftentimes to become to the restroom. Patient falls increase fourth dimension in the hospital, require additional care, and can result in permanent disability.

This number represents the number of times patients experienced falls or other types of trauma for every 1,000 people discharged. For details on sources, click hither.

What safer hospitals practice:

Infirmary staff assist patients when they want to get upward to utilise the restroom or movement around the hospital. Leadership and staff make sure that the hospital environment is clear of hazards that could cause a fall or other trauma. Patient beds may be equipped with alarms to alarm staff if a patient who is at adventure of falls tries to leave of bed on his or her own. Hospital staff responds quickly to these alarms if they go off.

This Hospital's Score:

0.09

All-time Hospital's Score:

0.07

Average Hospital's Score:

0.09

Worst Infirmary'due south Score:

0.sixteen

Falls causing cleaved hips

Patients in the hospital, particularly those who are older or have weaker bones, are at risk of breaking their hip if they autumn. Broken hips tin delay a patient'southward recovery time, require longer infirmary stays, and cause depression when patients lose their ability to movement.

This number represents the number of times patients experienced hip fractures for every 1,000 people discharged. For details on sources, click here.

What safer hospitals do:

Infirmary staff should ensure patients know how to request assistance when they want to get out of bed. Rooms should be kept complimentary of all hazards that may cause a patient to trip and fall. Patients should exist provided with non-sideslip socks and garments that will not go in the fashion when they are trying to move.

This Hospital's Score:

0.25

All-time Infirmary'south Score:

0.12

Average Infirmary'due south Score:

0.23

Worst Hospital's Score:

0.48

Collapsed lung

A collapsed lung is when air leaks out of the lung and goes into the expanse between the lungs and the chest wall. It can happen when a doc or nurse is inserting a catheter, a feeding tube, or even a pacemaker. This kind of lung injury tin be serious and can crusade astringent breast pain and other complications.

This number represents the number of times patients experienced complanate lungs for every ane,000 people discharged. For details on sources, click here.

What safer hospitals do:

Hospital staff is well-trained on how to insert and remove tubes from the chest expanse and so that the patient's lungs practise not collapse.

This Hospital's Score:

3.05

Best Hospital'due south Score:

1.65

Average Hospital's Score:

iii.61

Worst Hospital's Score:

8.41

Dangerous claret clot

A claret clot is a gathering of claret cells in a vein, which tin can exist caused by damage to tissue during surgery. Well-nigh blood clots grade in the leg but the clot can break away and travel through the bloodstream to other areas of the torso. If the clot travels to the lungs and gets stuck, it can prevent oxygen from getting into the blood. This can lead to chest hurting, unconsciousness, and even death.

This number represents the number of times patients experienced dangerous claret clots for every 1,000 people who had surgery. For details on sources, click here.

What safer hospitals practise:

Doctors use compression devices to apply pressure to areas of the body where a blood clot might course. They also give patients blood thinners and closely spotter patients that might be at risk to prevent dangerous blot clots. It also helps to get patients out of bed and walking around as soon as possible later on surgery.

This Infirmary'south Score:

0.000

All-time Hospital'southward Score:

0.000

Average Hospital's Score:

.0004

Worst Hospital's Score:

0.036

Air or gas bubble in the blood

An air or gas bubble (air embolism) stops blood from flowing through the body. This serious fault can happen during surgery or other procedures, similar getting an injection. If claret catamenia is blocked, a patient can endure a stroke or die.

This number represents the number of times patients had an air or gas chimera in the claret for every i,000 people discharged. For details on sources, click here.

What safer hospitals do:

Staff is careful when inserting or removing a tube from a major vein to guard against air or gas getting into a patient's bloodstream. All staff is trained to safely put in and take out catheters and other tubes. The hospital encourages staff to piece of work as a squad and closely watch patients during and after surgery to quickly detect an air embolism if it does happen.

This Hospital's Score:

100

Best Hospital'southward Score:

100

Average Hospital'due south Score:

85.77

Worst Infirmary's Score:

v

Doctors order medications through a reckoner

Hospitals can use Computerized Md Order Entry (CPOE) systems to guild medications for patients in the hospital, instead of writing out prescriptions by hand. Good CPOE systems alarm the doctor if they effort to gild a medication that could cause damage, such equally prescribing an adult dosage for a child. CPOE systems help to reduce medication errors in the infirmary.

Hospitals can earn upward to 100 points for using a well-functioning CPOE organisation in most areas of the hospital. For details on sources, click here.

What safer hospitals practise:

Hospitals use CPOE systems in all areas of the hospital and regularly test those systems to ensure they are alerting doctors to potential ordering errors.

This Infirmary's Score:

100

Best Hospital'south Score:

100

Average Hospital's Score:

83.25

Worst Infirmary's Score:

5

Condom medication administration

Using barcodes on medications, nurses can scan the medication and so the patient's ID bracelet to make sure the patient is receiving the right medications. If the bar codes do not lucifer, this signals there is an mistake, giving nurses and doctors the chance to confirm they have the right patient, right medication, and right dose. Bar code medication administration (BCMA) systems are proven to reduce the risk that a hospital accidentally gives the wrong medication to a patient.

Hospitals earn up to 100 points for using a well-operation bar coding system for all medication orders, and making sure it is used properly to go on patients rubber. For details on sources, click here.

What safer hospitals do:

When hospitals utilize bar coding technology effectively for all orders, medication errors happen far less frequently.

This Hospital's Score:

Declined to Report

Best Hospital'south Score:

100

Boilerplate Hospital's Score:

74.36

Worst Hospital'south Score:

15

Handwashing

Healthcare workers can assistance stop infection and affliction by carefully cleaning their easily. When infirmary staff does not carefully wash their easily, they can spread germs from one patient to another and cause someone to get seriously ill.

Hospitals can earn up to 60 points for having a handwashing policy and evaluating how infirmary workers follow that policy. For details on sources, click hither.

What safer hospitals exercise:

Hospitals provide training and implement policies to make sure that all infirmary staff cleans their hands earlier touching a patient.

This Hospital's Score:

79

Best Hospital'south Score:

92

Boilerplate Infirmary'south Score:

77.66

Worst Hospital's Score:

53

Communication well-nigh medicines

Patients' perspectives of intendance are an important office of patient rubber. The Communication about Medicines measure reflects patients' feedback on how often hospital staff explained the purpose of any new medicine and what side effects that medicine might have. Effective communication nearly medicine prevents misunderstandings that could lead to serious problems for a patient.

Based on a calibration of zero-100, this number represents a comparison of patients' perspectives of how effectively this hospital communicated with patients virtually their medications relative to patients' perspectives of how effectively other hospitals communicated with their patients. Higher scores indicate more constructive communication than lower scores. For details on sources, click here.

What safer hospitals do:

Hospitals that score well on this measure take time to speak with every patient to ensure that the patient understands the purpose of any new medication they are given, how to have the medication, and the take chances of any possible side furnishings.

This Hospital's Score:

84

Best Hospital's Score:

96

Average Hospital'southward Score:

86.51

Worst Hospital'south Score:

67

Advice nigh discharge

Patients' perspectives of intendance are an important function of patient safety. The Advice about Discharge measure out summarizes how well the hospital staff communicated with patients nearly the help they would need at home later on leaving the hospital. The measure also summarizes how frequently patients reported that they were given written information about symptoms or health bug to picket for during their recovery. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient volition demand to exist readmitted to the hospital.

Based on a scale of zero-100, this number represents a comparison of patients' perspectives of how effectively this hospital communicated with patients about the help they would demand afterwards discharge relative to patients' perspectives of how effectively other hospitals communicated with their patients. Higher scores indicate more effective advice than lower scores. For details on sources, click here.

What safer hospitals do:

Hospitals that score well on this measure have fourth dimension with every patient to analyze the patient's responsibilities during her recovery at home, analyze the responsibilities of caregivers at home, and educate the patient on whatsoever symptoms that could point to problems in the recovery procedure.

This Infirmary's Score:

Declined to Study

All-time Hospital's Score:

120.00

Average Infirmary'due south Score:

116.49

Worst Hospital's Score:

0.00

Staff work together to prevent errors

A infirmary that has a strong culture of safety has a well-functioning team with adept leaders who take hold of errors before they can damage a patient. Patients are less likely to experience mistakes if hospital staff works together. Staff should besides be comfortable speaking up when they sense an mistake might happen.

Hospitals tin can earn up to 120 points for measuring civilization of rubber, providing feedback to staff, and creating new plans to prevent errors. For details on sources, click here.

What safer hospitals do:

Hospitals regularly survey their physicians, nurses, and other staff on the civilization of safety to mensurate how well staff works together to go on patients rubber. Then, hospitals provide feedback on the results to leaders and hospital staff and create plans to improve.

This Hospital'south Score:

Declined to Report

Best Infirmary's Score:

120.00

Average Hospital's Score:

116.85

Worst Hospital'southward Score:

46.fifteen

Constructive leadership to foreclose errors

Errors are much more common if hospital leaders don't make patient safety a priority. Leaders must brand sure that all hospital staff knows what they need to work on and that they are held accountable for improvements. The hospital should also budget coin towards improving prophylactic.

Hospitals can earn upward to 120 points for having leadership structures that increment sensation of patient condom bug and property leadership accountable for improvements. For details on sources, click here.

What safer hospitals practice:

Hospital leaders are enlightened of the hospital's patient safe issues, work with hospital staff to fix them, and share their efforts with the larger community. Leaders too make it a priority to learn about and apply the best methods to prevent errors and are held accountable for identifying and reducing unsafe practices.

This Hospital'due south Score:

Declined to Report

Best Infirmary's Score:

100.00

Average Infirmary'southward Score:

98.16

Worst Hospital's Score:

17.65

Enough qualified nurses

Patients receive near of their care from nurses, non doctors. When hospitals don't have enough nurses or the nurses don't have the correct training, patients confront a much greater risk of damage. Without enough qualified nurses, patients might confront more complications, longer hospital stays, and even death.

Hospitals can earn up to 100 points for evaluating nurse staffing levels and their human relationship to adverse events, holding leadership accountable for adequate and competent nurse staffing levels, providing staff education, and developing implementation plans for constructive nurse staffing levels. For details on sources, click here.

What safer hospitals exercise:

Hospitals hire enough nurses to intendance for all of the patients. They too ensure that those nurses accept the right training to provide condom intendance for their patients.

This Hospital'south Score:

100

All-time Hospital'southward Score:

100

Boilerplate Hospital'due south Score:

62.82

Worst Hospital's Score:

5

Specially trained doctors treat ICU patients

A disquisitional intendance unit of measurement or Intensive Intendance Unit (ICU) is a special part of the hospital that provides care for extremely ill patients. Hospitals should take special doctors called intensivists working in the ICU. Intensivists are physicians with advanced training in intensive or disquisitional care. They learn to manage bug in the ICU and assistance to reduce errors. There are college death rates in hospitals where ICU patients are not cared for by intensivists.

Hospitals can earn upwards to 100 points for staffing their ICUs with intensivists. For details on sources, click here.

What safer hospitals do:

Hospitals staff ICUs with physicians who have preparation in critical care medicine.

This Hospital'southward Score:

92

Best Hospital's Score:

98

Average Hospital'southward Score:

91.00

Worst Hospital's Score:

eighty

Communication with doctors

Patients' perspectives of care are an important part of patient safety. The Communication with Doctors measure out summarizes how well patients feel their doctors explained things conspicuously, listened advisedly to them, and treated them with courtesy and respect. Effective communication between doctors and patients can be reassuring to patients and can assistance prevent errors similar medication mix-ups or misdiagnoses.

Based on a calibration of aught-100, this number represents a comparing of patients' perspectives of how finer physicians at this hospital communicated with patients relative to patients' perspectives of how finer physicians at other hospitals communicated with their patients. Higher scores point more than effective communication than lower scores. For details on sources, click hither.

What safer hospitals exercise:

Hospitals that score well on this measure encourage their doctors to take time with every patient to communicate effectively past listening well, answering questions, treating patients with courtesy and respect, and explaining diagnoses and handling plans in ways that patients understand.

This Infirmary'due south Score:

92

Best Hospital's Score:

98

Boilerplate Hospital's Score:

91.10

Worst Hospital's Score:

73

Communication with nurses

Patients' perspectives of intendance are an of import function of patient safety. The Communication with Nurses measure summarizes how well patients experience that their nurses explained things clearly, listened advisedly to them, and treated them with courtesy and respect. Effective communication betwixt nurses and patients can be reassuring to patients and tin prevent errors like medication mix-ups or misdiagnoses.

Based on a scale of null-100, this number represents a comparison of patients' perspectives of how effectively nurses at this hospital communicated with patients relative to patients' perspectives of how effectively nurses at other hospitals communicated with their patients. Higher scores betoken more effective communication than lower scores. For details on sources, click here.

What safer hospitals exercise:

Hospitals that score well on this measure encourage their nurses to take time with every patient to communicate effectively by listening well, answering questions, treating patients with courtesy and respect, and explaining diagnosis and treatment plans in means that patients understand.

This Hospital'southward Score:

85

Best Hospital's Score:

94

Average Hospital'southward Score:

84.38

Worst Infirmary's Score:

threescore

Responsiveness of hospital staff

Patients' perspectives of care are an of import function of patient safety. The Responsiveness of Hospital Staff measure looks at patients' feedback on how long information technology takes for a staff member to respond when they request help. If a patient is in hurting, experiencing new symptoms, or cannot achieve the bath himself, information technology is of import that hospital staff respond quickly to address the state of affairs.

Based on a calibration of zero-100, this number represents a comparison of patients' perspectives of how quickly the staff at this infirmary typically responds to patients' requests for help relative to patients' perspectives of how quickly the staff at other hospitals typically answer to their patients' requests. Higher scores indicate a faster response fourth dimension than lower scores. For details on sources, click hither.

What safer hospitals practice:

Hospitals that score well on this measure out are well-staffed and take systems in identify to make sure that all patients receive the intendance they demand speedily.

LEGAL DISCLAIMER: The Leapfrog Hospital Prophylactic Grade scores hospitals on their overall performance in keeping patients safe from preventable harm and medical errors. The grades are derived from expert analysis of publicly available information using up to 27 evidence-based, national measures of hospital safety. No specific representation is made, nor shall be unsaid, nor shall The Leapfrog Group be liable with respect to any private patient'due south potential or actual issue equally a result of receiving services performed at any of these hospitals. Leapfrog Hospital Safe Grades cannot exist republished without expressed written permission from The Leapfrog Grouping.

The Leapfrog Hospital Condom Form

The Leapfrog Infirmary Rubber Class is a public service provided by The Leapfrog Grouping, an independent nonprofit organisation committed to driving quality, condom, and transparency in the U.S. health system.

  • What is Patient Safety?
    • Errors, Injuries, Accidents, Infections
    • Why the Hospital Safety Grade Works
  • Your Hospital's Safety Course
    • About the Grade
    • How to Use the Grade
    • Choosing the All-time Hospital
    • Lives Lost and Lives Saved
    • Frequently Asked Questions
  • What You Can Practise to Stay Safe
    • Preparing for Your Hospital Stay
    • Talking with Your Physician Virtually Rubber
    • Other Patient Resources
    • Employers and Purchasers
  • For Hospitals
    • Updates and Timelines for Hospitals
    • Information Review
    • Departure Between Safety Form & Survey
    • Asking Archival Data Reports
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